Does asking cost anything?

No. The estimate is free, whether it comes from photos or from somebody standing in your driveway, and nothing is owed either way. There is no obligation and no pressure: if you decide to leave the job for another year, or to go with somebody else, that is a complete answer.

How quickly does somebody get back to me?

Within four hours. That is a response promise rather than a guarantee: it means we get back to you inside four hours, by text or by phone, with the estimate or with whatever we still need to know. There is no remedy attached to it and we will not pretend otherwise. The promise that does carry a remedy is the 14-day workmanship warranty, and that one is about the work rather than the reply.

Can I just text you a photo instead?

Yes, and for a photo it is the better route: the form runs to four short steps and does not take attachments. (407) 267-0880 takes calls and texts. Send the photo there with roughly where the property is and what is bothering you, and that is a complete request. Standing in front of the thing, photographing it and sending it on the spot gives us a useful photo.

What if what I need is not on the list?

Describe it in your own words. The form carries an option for something else, put there for exactly this. Pick it, and then tell us what it is when we get back to you — or text the description straight to (407) 267-0880 and skip a step. We work on the outside of buildings and on the surfaces around them, and the list on the form is the common part of that rather than the whole of it. If you are not sure it is work we take on, send it anyway.

Get a free estimate

The form is short on purpose: what needs cleaning, roughly where the property is, when suits you, and a name and a number to send the estimate to. Everything under it is the rest of the answer — why there is no price list, what comes back to you and how quickly, and what to do if you do not know what the thing on your house is called.

Step 1 of 4

What needs cleaning?

Send it over and we get back to you within 4 hours.

Estimates are free, with no obligation and no pressure. We can quote in person or straight over text — whichever is easier for you. Send a photo and we can often price it from there. Send it over and we get back to you within 4 hours.

Why there is no price list

Because what a job costs is a fact about your property, and nobody can know it from the street. Every job here is quoted after somebody has actually looked at the surface — standing on it, or from the photos you send. A number produced before that is not a number about your house at all. It is a number about a machine and about a guess at how long the work will take. The service pages go through the reason surface by surface. On poured concrete there is no published safe pressure, because the point at which a slab starts coming apart belongs to that slab: it depends on how the concrete was cured, curing is not visible from the street, and two driveways of the same age and the same size can be two different jobs. Aluminium decides its own chemistry — the label on ordinary household bleach says to rinse quickly and thoroughly if the solution comes in contact with aluminium window frames or gutters, since metal corrosion may occur — so how much of your house is wrapped in aluminium changes the method before it changes anything else. And a roof already shedding its granules is a different job from a roof that is not, which is something to say at the estimate rather than afterwards. So we look first, and looking costs you nothing.

What we need, and what comes back

Three things help, and none of them takes long. The form asks for two of them; the third travels best by text. A photo, taken in daylight, beats any description we could write — one from far enough back to show the whole wall or the whole slope, and one close enough to see what the surface is actually doing. Send it to (407) 267-0880, which is the line that carries pictures. Photos can be all it takes: we quote from them, or come and look, whichever suits you. Roughly where the property is, and a town is enough at this stage; we come to you, and Polk, Osceola, Orange, Lake, Seminole and Volusia are all the same to us, none of them a favour. And what is bothering you most — not the whole list, but the thing you would fix first if you could only fix one. Then what comes back. A reply within four hours, which is a response promise: we get back to you inside four hours, by text or by phone, with the estimate or with what we still need to know. It is not a guarantee with a remedy attached and we will not dress it up as one; that is what the 14-day workmanship warranty is for, and it is about the work rather than the reply. The estimate itself is free and nothing is owed at the end. It will also tell you which marks we expect to come out and which ones we do not, because a stain that will stay is better named before the work than after.

You do not have to know what it is called

Nobody is going to hold the wrong word against you, and finding the right one is our job rather than yours. People describe what they can see, which is the correct way round. The black stripes running down a roof are an organism with a long Latin name you will never need. The green side of the house is simply the side that dries last. Rust-coloured marks fanning out from a sprinkler head are an iron stain, and iron answers to a different chemistry from anything green. The dark bands down the face of the gutters have a trade name, tiger striping. The white bloom on a young paver patio came out of the stone rather than landing on it. The reddish-brown streaks weeping from the knots on a cedar fence are colour washing out of the wood itself, and the blue-black ring around every screw is something else again: same fence, two problems, two answers. So say it the way you would say it out loud. The whole north wall has gone green. There are dark stripes down my roof. Something is staining the concrete by the garage door. That is a complete request — text it to (407) 267-0880, with a photo if you have one, or pick the nearest option on the form and tell us the rest when we call. Working out what it actually is, and whether it comes off, is part of what the estimate is for.

About the estimate

Does asking cost anything?: No. The estimate is free, whether it comes from photos or from somebody standing in your driveway, and nothing is owed either way. There is no obligation and no pressure: if you decide to leave the job for another year, or to go with somebody else, that is a complete answer.
How quickly does somebody get back to me?: Within four hours. That is a response promise rather than a guarantee: it means we get back to you inside four hours, by text or by phone, with the estimate or with whatever we still need to know. There is no remedy attached to it and we will not pretend otherwise. The promise that does carry a remedy is the 14-day workmanship warranty, and that one is about the work rather than the reply.
Can I just text you a photo instead?: Yes, and for a photo it is the better route: the form runs to four short steps and does not take attachments. (407) 267-0880 takes calls and texts. Send the photo there with roughly where the property is and what is bothering you, and that is a complete request. Standing in front of the thing, photographing it and sending it on the spot gives us a useful photo.
What if what I need is not on the list?: Describe it in your own words. The form carries an option for something else, put there for exactly this. Pick it, and then tell us what it is when we get back to you — or text the description straight to (407) 267-0880 and skip a step. We work on the outside of buildings and on the surfaces around them, and the list on the form is the common part of that rather than the whole of it. If you are not sure it is work we take on, send it anyway.